FAQs

How can I make an online booking for a Psychology appointment?

To book a psychology appointment you will need to call the practice first on 6152 1388.  It is important that we ensure our Psychologists are an appropriate fit for your needs and we can identify this via a brief phone conversation with our admin team.  Additionally, we have a system in place for once you do have an appointment that if there is a cancellation, we call the next client that is already booked in to offer them a sooner session.

 

Can I still attend a Women’s Health Physiotherapy appointment if I have my period?

The short answer is yes! It is completely fine to have an internal assessment while you have your period, but you can always discuss this with your practitioner at the time of your appointment if you are feeling uncomfortable as other things can be focused on for that session.

 

I am pregnant, when should I book in to see a Women’s Health Physiotherapist?

You can book in at any time after finding out you are pregnant.  We recommend waiting until you are at least 12 weeks.

 

I have had my baby, when should I book in to see a Women’s Health Physiotherapist?

We recommend booking from 6 weeks onwards after your baby was born.  However, if there are any pressing issues you are worried about you can certainly book sooner.

 

Is it mandatory to book an Exercise Assessment prior to starting classes?

It is not mandatory however we strongly recommend an assessment if you:

  • have an injury or pre-existing condition
  • have never done Pilates before
  • or become pregnant

The assessments help to provide modifications based on your ability but also provide 1 on 1 teaching of correct form so you get the most out of your practice when you do start classes.

 

Can I bring my baby to my appointment?

Yes of course, all little humans are welcome to attend appointments with you.

 

Can I bring my baby to classes?

Our postnatal Pilates class, Sound Mamas, is the only class designed intentionally to allow you to bring your new little human with you.  We just ask that they only come along while they are pre-crawling as it becomes unsafe in our studio once these little people are on the move. 

 

Is there parking available and close by?

Yes we have parking either side of our practice and on all the streets surrounding us.  The closest parking is paid parking but there are a few 2 hour free parking spots around if you’re lucky enough to grab one!

 

Can I claim for private health or Medicare rebates on site?

The simple answer is yes we have all the facilities on site to allow for private health and Medicate claiming at the time of your appointment.  Claiming does however depend on the type of cover you have with your Private Health as to whether the service is included, and Medicare claiming does require a GP referral for either a Chronic Disease Management plan (CDM) or Mental Health Care plan (MHCP).

 

Do I need a referral?

The short answer is no. If you do have a referral for any of our services, please bring it with you to your first appointment as this is always helpful for your practitioner.  Additionally, some referrals allow for Medicare claiming which we can do at the practice, but we need all of your paperwork to be able to do this.